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Client Services Technician

Company Name:
Experis
Experis is seeking a
Client Services Technician
. This individual will be responsible for resolving customer IT support requests for multiple sites. The position requires an individual who can prioritize, resolve, escalate, and route support requests for numerous IT services and applications. The Candidate will troubleshoot and resolve user requests pertaining to PC clients, MS operating systems, MS Office products, network services, remote network access, WAN, and email services.
Responsibilities
include both on-site user support and remote desktop support, managing work priorities and documenting work activities using Help Desk system. This position requires regular interaction with customer groups and end-users at all levels.
Requirements:
A minimum of 1 year experience in PC desktop services
Strong commitment to customer service and communication
Outstanding troubleshooting skills and diverse technical capabilities
Excellent verbal and written communications skills
Self-motivated and able to work as a member of a team and individually
Ability to quickly grasp customer needs and apply appropriate technologies
Able to handle multiple tasks, prioritize, and complete specified tasks on time
Excellent team player who prefers a fast paced work environment
Preferred Qualifications
A+ certification or certifications in Microsoft systems preferred
Strong working knowledge of MS operating systems and office products
Hands on experience in resolving issues pertaining to PC hardware/software and MS operating systems
Experis - Who We Are
At Experis, we realize your potential cannot be captured in a resume and that you're much more than a job title. We understand you are an exceptional individual with endless possibilities and that it is not just what you can do that is important, but also what you want to do. That is why we make sure to uncover your unique talents, interests and goals to best connect you to career opportunities that inspire you and your success. You will get more out of work than you imagined possible. If you are interested in engineering careers in the Metro Detroit or West Michigan areas, call me and let's discuss your career goals.
Stacey Walker
Experis Benefits
Expand your connections. Grow your experience and skills. Accelerate your career. And there's even more when you work with us.
Experis professionals can earn some of the most comprehensive benefits in the industry.
Along with competitive pay, your benefits may include:
-Medical, dental, vision, disability, life insurance, 401(k), flexible spending accounts, employee stock purchase plan and holiday pay
-Access to thousands of online training courses to develop your current skills or explore something new
-Resume and interviewing consulting
-Expert advice, job search tips and helpful tools
Learn more at Experis.US

Experis is an Equal Opportunity Employer (EOE/AA)
Company Description:
We don't just find jobs. We give you the power to work the way you want, reach for new opportunities and achieve your goals. After 40-plus years matching professional talent to satisfying career paths, Experis knows that it's not only what you can do that's important, but what you want to do. What inspires you. What fits your personal work style. And what works with your personal lifestyle. You need options. Experis has them.

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